All Lavatools products purchased from an authorized retailer or sales channel and manufactured by Lavatools are covered by our limited warranty. This limited warranty covers all hardware defects in components or workmanship under normal use for the time period specified by each individual product. If the defect is found to be covered under this warranty, Lavatools will either repair or replace the defective product using new or refurbished replacement parts without charge. Color variant cannot be guaranteed and is dependent on availability.
This warranty does not apply to damage resulting from normal wear and tear, water entry, abuse, misuse, accidental breakage, negligence, defects caused by modifications, repair and servicing not made or authorized by Lavatools, damage caused by handling, operating, storing, or using the product outside the intended uses described by our product literature. We reserve the right to update the terms of this warranty at any time without prior notice.
All warranty claims must be initiated through our website by filling out the form below. Allow up to 5 business days for us to process your claim.
Dot-matrix batch code is located on the rear of your device: